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Joseph E Hess Limited
With over a decade of experience and a dedicated Plymouth-based service desk, Cutec provides the critical IT infrastructure property businesses rely on. From on-site field engineering to remote Microsoft 365 support, we ensure your technology works as hard as you do.
About Joseph E Hess Limited
Powering Property Professionals with Seamless IT Support
In the fast-paced world of property, downtime isn't just an inconvenience—it's a lost deal. At Cutec, we specialise in providing the robust IT backbone that surveyors, estate agents, and property developers need to stay competitive. Based in Plymouth, our team combines local presence with high-level technical expertise to ensure your digital assets are as secure and reliable as your physical ones.
"We take great pride in making sure our customers get a first-class service, managing every installation through to completion with absolute precision."
A Decade of Excellence in the South West
Our operations are led by Claire, our Business Support Manager, who has been with Cutec for over 10 years. Her deep understanding of our clients' needs ensures that our field services and workshop run like clockwork. Whether we are overseeing a complex server migration or managing daily engineer diaries, our focus is always on delivering a first-class experience.
Our Technical Specialisms at a Glance
We don't believe in one-size-fits-all solutions. We provide tailored support through our dedicated service desk and on-site field teams.
| Feature | Our Capability |
|---|---|
| Experience | 10+ Years in Business Support & Management |
| Team | 10+ Dedicated Service Desk & Field Engineers |
| Specialisms | Servers, Critical Infrastructure, Microsoft 365 |
| Location | Plymouth-based with South West Field Coverage |
Meet Your Support Squad
We believe in a personal touch. You won't be talking to a nameless call centre; you'll be speaking with experts who know your system inside out:
- Ashley: Our specialist in servers and critical infrastructure, ensuring your core systems remain stable.
- David: Our Microsoft 365 expert, helping your team collaborate effectively from the office or the field.
- Dylan: A key member of our field services team, providing on-site fault finding, equipment installation, and security reviews.
- Alan: One of our Cutec+ Engineers who provides high-level in-house specialist support for our major clients.
Why Choose Us?
Our service desk team—including Ben, Bradley, Euan, Holly, Jay, and John—uses the latest remote tools to solve your issues instantly. For more complex needs, our field team visits your premises to review security, fix hardware, or install new infrastructure. We are your all-in-one partner for everything from remote troubleshooting to physical hardware installations.
Services by Joseph E Hess Limited
Service Areas
Available for services in the following postcode sectors:
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