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Surveyor

Fitch Taylor Johnson Residential

London

RICS RegulatedResidential

8-10 Hill Street, Mayfair, London, W1J 5NG, London, London, W1J

With over 80 years of combined experience, we bring Mayfair-standard property management to the UK. From weekly inspections to our 4-ring call guarantee, we ensure your building is a stress-free place to live.

Super-Prime Standards for Every Property We Manage

We founded Fitch | Taylor | Johnson on a simple principle: every client deserves exemplary service. While we began as specialists in London’s super-prime residential sector, we have expanded our reach across the UK, bringing those same elite standards to every building we manage. Whether you own a modern new-build or a sensitive listed property, our mission is to ensure your home is the best it can be.

Our senior team brings over 80 years of combined experience to the table. Led by industry veterans like Chris Fitch (MTPI AssocRICS), who has managed over 530 clients in the luxury sector, and Lynne Maguire-Wheatley, a specialist in South England estates for 14 years, we combine deep technical knowledge with a personal touch.

Our Guaranteed Service Standards

We know that communication is the biggest frustration in property management. That is why we don't just promise better service—we guarantee it in writing:

  • The 4-Ring Rule: We answer calls within four rings. If your manager is busy, they will call you back within the hour.
  • Rapid Response: Emails are answered the same working day; letters within two days.
  • Proactive Presence: We conduct weekly property inspections and quarterly client meetings to catch issues before they become problems.
  • Speedy Sales: We provide LPE1 packs within just two business days to keep your property transactions moving.

Financial Transparency You Can See

Trust is built on transparency. Unlike many agents, we provide every client with their own individual service charge bank account.

"Our accounting team reconciles these accounts every 48 hours. We send monthly reports with bank statements detailing every penny moved, ensuring service charge arrears are kept to a minimum and budgets are strictly followed."

Our Director, Tim Taylor, is fully authorised by the FCA to oversee client funds, ensuring your money is managed in strict accordance with RICS and ARMA statutory requirements.

Local Expertise, National Reach

While our heart is in Mayfair, our expertise is local to you. We operate dedicated offices to serve specific regions with boots-on-the-ground knowledge:

RegionKey Areas CoveredLead Professional
LondonMayfair, Belgravia, Chelsea, KensingtonChris Fitch
South EastEastbourne, East Sussex, AylesburyLynne Maguire-Wheatley
SouthwestCheltenham, Newport, GloucesterAlice Baker

Why Homeowners and Investors Choose Us

We work closely with concierges and site teams to deliver an unrivalled experience from the moment you enter your property. For our high-profile clientele, we offer full non-disclosure agreements and a level of discretion that is second to none.

By leveraging the latest prop-tech solutions alongside an established network of local contractors, we deliver planned maintenance projects on time and w

Services

  • Block Management
  • Estate Management
  • Service Charge Accounting
  • Residential Asset Management
  • Major Works Management
  • Property Compliance
  • Health and Safety Oversight
  • Concierge Management
  • Leasehold Management
  • Financial Reporting
  • Property Inspections

Coverage areas

Operating across 1 town in the UK

Sector count shown next to each town. Browse more surveyors

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