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What is a surveyor and what do they actually do?

Casper Arboll
Surveyor showing a house to a first time buyer couple

Short answer: a surveyor is an independent property professional who inspects a home and explains its condition, risks, and potential issues before you commit to buying or selling.

They exist to help you understand what risks you’re taking on when buying. Not to judge the house, and not to scare you off it.

If you’re feeling confused by surveys or put off by long, cautious reports, you’re not alone. This guide explains what surveyors actually do, how they fit into the process, and how to think about their findings without panic.

What a surveyor actually does

A surveyor looks at the physical condition of a property.


That usually includes:

  • The structure (walls, roof, chimneys, visible movement)
  • Damp, ventilation, and drainage
  • Windows, doors, insulation, and general wear
  • Signs of past repairs or alterations that could be problematic later


They inspect what is visible and accessible on the day. They don’t lift carpets, move heavy furniture, or open walls. Their job isn’t to predict the future or promise perfection. It’s to explain what they can see, what it might mean, and where further checks could be sensible.

Think of a survey as a risk overview, not a verdict.

How surveyors differ from other property professionals

A lot of confusion comes from overlapping roles. Here’s the clear version.

Surveyor vs estate agent

  • Estate agents work for the seller.
  • Their job is to market the property and agree a price.
  • They don’t carry out a detailed inspection.

A surveyor is independent and focused on condition, not selling.​

Surveyor vs mortgage valuation

  • A mortgage valuation is for the lender, not you.
  • It checks whether the property is acceptable security for the loan.
  • It’s often brief and limited.

A survey is more detailed and written for a human reader.

👉 See: Surveyor vs mortgage valuation​

Surveyor vs conveyancer

  • Conveyancers deal with the legal side: ownership, boundaries, contracts.
  • They don’t assess the physical condition of the building.

Surveyors deal with bricks and mortar.

Conveyancers deal with paperwork and law.

When a surveyor works for you and when they don’t

This matters more than people realise.

Surveyor working for the buyer.

When you commission a survey yourself:

  • The surveyor works for you
  • The report is written with your understanding in mind
  • You can ask follow-up questions

This is where surveys add the most value.


Surveyor working for the lender.

When a surveyor carries out a mortgage valuation:

  • They work for the lender to assess resale value
  • The inspection may be minimal
  • You may not see the full report

That’s why a mortgage valuation is not a substitute for a survey.

A quick note on “chartered surveyors” and RICS

You’ll often hear the term chartered surveyor. In simple terms, this means the surveyor is professionally qualified and regulated by RICS (the Royal Institution of Chartered Surveyors).


What that means for you:

  • They’ve met recognised training and assessment standards
  • They must follow professional rules and act independently
  • They carry professional indemnity insurance
  • There’s a formal complaints process if something goes wrong


You don’t need to memorise job titles or letters after names. The key point is accountability: RICS regulation exists to protect consumers, not impress them.

Why survey reports often sound negative

This is one of the biggest shocks for buyers.

Survey reports focus on:

  • What could be wrong
  • What can’t be confirmed
  • What might need attention

That’s deliberate. Surveyors are trained to be cautious and transparent. If they’re unsure, they say so. If something might matter later, they flag it.

This doesn’t mean the house is a bad buy. It means the surveyor is doing their job properly.

Most homes, even lovely ones, have issues. Especially, older properties.

👉 See: How to read a house survey report​

When you do (and don’t) need a surveyor

You usually need a survey if:

  • You’re buying a home
  • The property isn’t brand new
  • It’s older, altered, or unfamiliar
  • You want clarity before committing fully


You might not need one if:

  • You’re selling (unless resolving issues upfront)
  • You’re buying a new-build with warranties
  • You already know the property very well

Even then, many people still choose a survey for peace of mind.

👉 See: RICS surveys explained​

The bigger picture: what surveys are really for

Surveys aren’t about finding a perfect home.

They’re about:

  • Understanding risk
  • Avoiding nasty surprises
  • Making informed decisions with your eyes open


Almost every home has flaws. The real question isn’t “Is this house perfect?”.

It’s “Do I understand what I’m buying and am I comfortable with it?”

A good survey helps you answer that calmly, before it’s too late.​

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